What to Do When Disaster Strikes - Immediate Action Steps
Before taking any action, make sure all people and pets are safe. If there's immediate danger (fire, structural damage, contaminated water), evacuate immediately and call 911. Property can be replaced—people cannot.
Time is critical—water spreads rapidly and mold can begin growing within 24-48 hours
If safe to do so: Shut off the main water valve. For appliance leaks, turn off the supply valve to that appliance. For roof leaks, place buckets to catch water.
If water has reached electrical outlets, switches, or appliances, turn off electricity at the breaker box. Never touch electrical equipment while standing in water.
Contact us immediately for 24/7 emergency response. We'll arrive within 60 minutes to begin water extraction and damage mitigation.
Move furniture, electronics, documents, and valuables to a dry area. Remove area rugs. Elevate furniture legs with aluminum foil or blocks.
Take photos and videos of all damage for insurance purposes. Document water levels, affected areas, and damaged items.
Regular vacuums can cause electrocution and are ineffective for water removal. Leave extraction to professionals with industrial equipment.
After the fire department clears your property as safe to enter
Do NOT enter the property until the fire department confirms it's safe. Check for structural damage, gas leaks, and electrical hazards before entering.
We provide emergency board-up services, tarping, and immediate damage assessment. Quick action prevents further damage from weather and vandalism.
Open windows and doors to release smoke odor and improve air quality. Use fans to increase air circulation if electricity is safe.
Soot is acidic and can cause permanent staining. Don't try to clean walls, ceilings, or belongings—professional cleaning is essential.
Photograph and video everything—structural damage, smoke damage, soot, water damage from firefighting efforts, and all damaged belongings.
Remove undamaged valuables, documents, and irreplaceable items to a secure location. Create an inventory for insurance purposes.
Mold can pose health risks and spreads easily when disturbed
Touching or disturbing mold releases spores into the air. Avoid contact and don't attempt DIY removal beyond very small surface areas (<10 sq ft).
Close doors to the affected area. Turn off HVAC systems to prevent spore circulation throughout your home.
Contact Approved Restorations for certified mold inspection and testing. We'll determine the extent, type, and proper remediation approach.
Identify and repair leaks, improve ventilation, and address humidity issues. Mold requires moisture—fixing the source prevents recurrence.
Take photos from a safe distance for insurance and assessment purposes. Note when you first discovered the mold.
Watch for respiratory issues, allergic reactions, or other health symptoms. Seek medical attention if symptoms develop, especially for vulnerable individuals.
Protecting your property after severe weather
Check for downed power lines, gas leaks, and structural damage before approaching your property. Stay away from damaged areas until professionals clear them.
Call 1-833-REST0RE for immediate emergency tarping and board-up services. We'll secure your property to prevent further damage from weather and vandalism.
Photograph all damage from multiple angles before making temporary repairs. Video walk-throughs are excellent for insurance claims.
Move belongings away from leaks. Place buckets under active leaks. Cover items with plastic sheeting if roof damage exists.
If storm damage caused water intrusion, follow water damage emergency steps immediately to prevent mold and additional damage.
Keep receipts for temporary repairs, emergency accommodations, and any expenses related to the damage. These may be reimbursable by insurance.
Don't wait—every minute counts in minimizing damage and reducing restoration costs.
We arrive within 60 minutes
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